* Estonian entrepreneurs, who use the Latvian national airline airBaltic regularly, are complaining about the quality of received services. The entrepreneurs point out that the airline does not comply with the flight schedule.
The Estonian businessman Urmas Soorumaa has announced that the company is irresponsible. The businessman had to use a private plane to get to Riga on November 25 because airBaltic changed the time of departure at the last moment.
Another Estonian entrepreneur, Mauno Leppik, claims he has also had problems with airBaltic, however, the company informed him about the changes a week before the departure. The Estonian Football Federation, the former Prime Minister, Juhan Parts, and football fans were also dissatisfied with the quality of services offered by airBaltic. At the beginning of October airBaltic cancelled the flight to Slovakia where the fans were planning to travel.
Vija Dzerve, vice president of airBaltic in corporate communications, says that the company is short of planes. The winter timetable was designed with the assumption that at the beginning of November airBaltic will receive two new planes, however, the delivery of the two Fokker 50 planes has been delayed. Therefore the winter timetable will come into force on November 28, not on November 14 as it was previously announced.